Privacy Policy

Effective date: 1 Sep 2025

We respect your privacy. This policy explains how we collect, use, store, and disclose personal information when you use Learnvia. It is drafted to align with Australian Privacy Principles under the Privacy Act 1988 (Cth) and current privacy expectations in Western Australia. Nothing here is legal advice.

Information We Collect

• Contact details: email address (e.g., for waitlist or support).
• Usage data: pages visited, device and browser information, IP address (for security and analytics).
• Content you provide: prompts, responses, feedback, and support messages.

How We Use Information

• To provide and improve our services and user experience.
• To communicate updates (e.g., when Learnvia goes live) and respond to enquiries.
• To maintain security, prevent misuse, and meet legal obligations.

Lawful Basis

We process personal information with your consent (e.g., waitlist sign‑ups), to perform a service you request, or where required by law.

Storage and Security

We store data securely with access controls. Where practicable, data is stored in Australia; some processing may occur in other regions (e.g., EU) with appropriate safeguards and standard contractual protections.

Disclosure

We may disclose information to service providers (hosting, analytics, email) under confidentiality obligations. We do not sell personal information. We may disclose information if required by law or to protect safety, rights, or property.

Cookies

We use essential cookies for session and security. Analytics cookies, if used, help us understand usage and can be disabled via your browser settings.

Children

Learnvia is designed with safety in mind. If you are under 16, please obtain permission from your parent or guardian before providing personal information.

Access, Correction, and Deletion

You can request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable period.

Contact

Email: support@learnvia.ai

Complaints

If you believe we have breached the Australian Privacy Principles, contact us first. If unresolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Governing law: Western Australia.